This Privacy Policy describes how Totalmen Betalife Advance (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit our website, use our services, communicate with us, or make a purchase from our Shopify store (the "Site") (collectively, the "Services").

For purposes of this Privacy Policy, "you" refers to any user of the Services—whether a customer, website visitor, or any individual whose data we handle.

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please refrain from using the Site or any of our Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, operational needs, or legal requirements.
Revised versions will be posted on this page with an updated “Last Updated” date.

How We Collect and Use Your Personal Information

We collect personal information about you over the past 12 months from the following sources:

• Information you provide directly

• Information collected automatically via cookies and tracking technologies

• Information obtained from third-party service providers (including Shopify and payment processors)

We use this information to operate our Services, fulfill orders, provide support, comply with laws, maintain security, and protect the rights of both users and our business.

What Personal Information We Collect

1. Information You Provide Directly

This includes:

• Basic contact details: name, email, phone number, address

• Order details: billing address, shipping address, payment confirmation, contact information

• Account details: username, password, security questions

• Shopping activity: items viewed, cart activity, wishlists

• Customer support messages: emails, inquiries, and any information you choose to share with us

Some Site features may not work without certain information.

2. Information Collected Automatically (Cookies & Tracking)

We automatically collect Usage Data, including:

• IP address

• Browser type

• Device details

• Network information

• Interaction data (pages viewed, clicks, time on page)

We collect this using cookies, pixels, web beacons, and similar technologies.

3. Information Obtained from Third Parties

Including:

• Shopify, which powers our e-commerce platform

• Payment processors, who collect and verify payment details

• Analytics and advertising partners, through tracking technologies

All third-party information is handled according to this Privacy Policy. We are not responsible for errors in third-party data or their privacy practices.

How We Use Your Personal Information

1. Providing Products and Services

• To process payments

• To fulfill and ship orders

• To manage accounts

• To communicate order updates

• To process returns or exchanges

• To display reviews and user-generated content

2. Marketing and Advertising

• Sending promotional emails or messages

• Showing tailored ads based on your browsing activity

• Improving our marketing effectiveness

You may opt out at any time.

3. Security and Fraud Prevention

• Detecting and preventing fraud

• Securing user accounts

• Protecting our business interests

4. Customer Support

We use your information to assist you and improve our customer service experience.

Cookies

We use cookies to:

• Improve website functionality

• Remember preferences

• Run analytics

• Personalize content and ads

You may block or delete cookies in your browser, but some features may stop functioning correctly.

For Shopify-specific cookies, refer to their policy:
https://www.shopify.com/legal/cookies

How We Disclose Personal Information

We may share your information with:

• Vendors and service providers (payment processors, shipping partners, IT support, analytics providers)

• Business and advertising partners such as Shopify and Meta

• Affiliates within the Totalmen group

• Authorized agents, when permitted by law

• Legal authorities, when required by subpoenas or regulatory obligations

• Parties involved in business transfers, such as mergers or acquisitions

We do not use or disclose sensitive personal information to infer characteristics about you.

User-Generated Content

If you post reviews or comments, they become publicly visible.
We cannot guarantee how others will use or share that information.

Third-Party Websites

Our Site may contain links to third-party websites.
We are not responsible for their privacy, security, or content.
Their policies apply when you use their services.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect data from individuals under 16.

If a child has submitted data, parents may request deletion using the contact details below.

Security & Data Retention

While we use industry-standard protections, no system is 100% secure.
We retain your data only for as long as necessary to:

• Operate your account

• Provide Services

• Meet legal obligations

• Resolve disputes

Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Request deletion

• Request corrections

• Request a copy of your data (portability)

• Restrict processing

• Withdraw consent

• Opt out of promotional communications

• Appeal decisions related to your privacy requests

We may require verification before processing requests.

Complaints

If you have concerns about how we handle your data, contact us.
If unresolved, you may escalate the complaint to your local data authority (depending on your jurisdiction).

International Users

Your data may be stored or processed outside your country, including in servers managed by Shopify and other partners.

We use legally recognized transfer mechanisms (such as Standard Contractual Clauses) when transferring data outside Europe or the UK.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

📩 totalmenmarketing93@gmail.com