Refund & Return Policy

30-Day Return Policy

We offer a 30-day return policy, which means you have 30 days after receiving your order to request a return.

To be eligible for a return, your item must be:

• In the same condition as when you received it

• Unopened, unused, and unworn

• In its original packaging

• Accompanied by a receipt or proof of purchase

How to Start a Return

To begin a return request, please contact us at:
📩 totalmenmarketing93@gmail.com

Once your request is approved, we will:

• Send you a return shipping label

• Provide instructions on how and where to send your package

You may contact us anytime for questions regarding returns at:
📩 totalmenmarketing93@gmail.com

Damages & Issues

Please inspect your order immediately upon receiving it.
Contact us right away if:

• Your item is damaged

• Your item is defective

• You received the wrong item

We will resolve the issue promptly through replacement, refund, or repair, depending on the situation.

Exchanges

If you wish to exchange for a different item, the fastest method is:

1. Return the item you currently have.

2. Once the return is accepted, place a new order for the item you want.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval status.

If the refund is approved:

• Your refund will be issued to your original payment method

• Processing time may vary depending on your bank or credit card provider

Please allow additional time for the refund to appear in your account.

Return Shipping Costs

• For change-of-mind returns, customers are responsible for the return shipping cost.

• For damaged, defective, or incorrect items, Totalmen will cover the return shipping fee.

If you believe you received a faulty or wrong item, please contact us immediately so we can assist you.